Holly Frankenfield of EnergyPoint Consulting, in this thought leadership presentation at Future Digital Twin & AI USA 2026, examines why so many digital transformation and AI initiatives struggle to deliver the value organisations expect. While the technology itself continues to advance rapidly, Holly argues that successful implementation depends on far more than selecting the right tools or building sophisticated models.
Drawing on years of transformation experience, she explores the common factors that undermine digital initiatives long before deployment, including unclear objectives, weak alignment, poor data foundations and insufficient focus on change management. The presentation challenges organisations to rethink their approach to implementation by ensuring that technology, people, processes and data are considered together rather than in isolation.
At the centre of the discussion is EnergyPoint Consulting’s VOICE framework, a practical approach designed to help organisations create the structure needed for sustainable adoption and long-term success. Holly explains why trust, governance, user engagement and clear business outcomes are essential if AI and digital technologies are to become embedded within day-to-day decision-making rather than remaining underutilised investments.
The session also highlights the continuing importance of human expertise in an increasingly automated world. Rather than replacing people, AI should support better decisions, stronger collaboration and improved business performance. Watch the full presentation to gain deeper insight into the implementation strategies that help organisations move beyond technology adoption and unlock lasting digital value.
Speakers
- Holly Frankenfield , Chief Transformation Officer, Energy Point Consulting
