Panel 3 tackled one of the most human-centred themes of the conference: how to build digital transformation strategies that are not only technically sound, but culturally inclusive, empathetic, and sustainable. Moderated by Lisa Williams, Senior Director of Operations Talent Strategy & Employee Experience at Dow Chemicals, this thought-provoking session explored the intersection of technology, people, and performance.
The discussion addressed the critical importance of fostering a data-driven culture while navigating individual and organisational change. Panelists shared practical approaches for integrating digital twins while managing the dual challenge of “performing while transforming.” From resource prioritisation to measuring the real impact of AI on culture and workflows, the panel provided insights into how organisations can use digital innovation as a lever for empowerment—not disruption.
By spotlighting user empathy, equitable design, and strategic change management, this session underscored that successful digital adoption starts with listening, adapting, and leading with people at the core.
Speakers
- Jackie Behles, Ph.D, Analytical Sciences Team Leader, Chevron Phillips
- Sanjay Barnwal, VP & Business Head, Oil & Gas, Chemicals & CPG Industries, L&T Technology Services
- Amit Jain, Advisor, Simulation, Chevron
- Raj Rapaka, Business Transformation Advisor, ExxonMobil
- Ram Seetepalli, Director, Data & Analytics & Digital Innovation, Motiva Enterprises LLC
Moderator
- Lisa Williams, Senior Director, Operations Talent Strategy & Employee Experience, Dow Chemicals
