In an era where digital transformation is as much about people as it is about technology, Panel 5 placed the spotlight firmly on user experience, diversity, and inclusion. The conversation emphasised that true progress depends on systems of engagement that prioritise people over processes, encouraging active participation and continuous learning across the workforce.
Panellists discussed how organisations can navigate the impact of AI on talent and ways of working, focusing on development, adaptability, and the importance of nurturing skills at every level. Diversity, equity, and inclusion were framed not as add-ons but as foundations for successful technology deployment, with attention given to measuring outcomes and ensuring meaningful representation.
The session also expanded beyond the technical sphere, exploring the psychological and social dimensions of change management. By addressing these human factors, the panel made clear that enhancing user experience and embedding inclusivity are critical for building a resilient, future-ready workforce in times of change.
Speakers
- Jan Tore Nygard, Manager People & Organisation, Equinor
- Sofia Silvestre, AI Delivery Manager, Galp
- Gerrit Tjallema, GM, Transformation & Excellence, Shell
- Alejandro Macho Aroca, PhS, Head of Global Cybersecurity, GEM, Iberdrola
Moderator
